1

You Book Online

You can book home collection self-storage simply and conveniently online in just a few steps.

On the quote page you need to detail the items that you would like to store including their size and weight. Additionally you need to select the length of time you wish to store your items for. This may be done as a specific period, such as three weeks or six months; Alternatively it possible to just specify the start and end dates for when you want to store your items.

After selecting the storage items and storage period, you will be provided with a quote for the cost of the service. If you are happy with the quote, you can proceed to book the service.

Booking Storage

Agile Storage offers a simple fixed term storage service with a single payment. The collection and return dates can be updated at any time via the website. The website also provides a straightforward method to extend storage period if additional storage is required.

If you wish to proceed then you will need to provide Agile Storage with the additional information of your contact details and collection address. Full payment for the storage will be taken at this stage.

Once your booking has been confirmed, you will receive a confirmation email containing your booking reference and any additional instructions or requirements.

Overall, using our online booking service for home collection storage service is a simple and convenient process that can save you time and effort compared to traditional storage methods. And you can be assured that Agile Storage is a reputable provider that offers secure, clean, and well-maintained storage units to ensure that your belongings are safe and protected.

2

We Collect

Agile Storage offers a doorstep collection of your items to be stored. We use couriers, movers or our own vehicles as appropriate for your property. This service saves you time and effort as you don't have to visit a storage unit to drop off your package.

The package weight and dimensions are entered during the booking process. If the actual package details are different when the driver arrives to collect the items, the driver may refuse to collect items. Therefore it is important to ensure that the shipment items match the original order. There are limited collections and delivery is available on Saturdays. There are no collections or deliveries on Sundays.

Collection

On the day of collection, you will need to ensure that your items/packages are ready and securely packaged to avoid any damage during transit. You will also need to provide the driver with any necessary documentation such as the Agile Storage invoice. The driver may scan the package and provide you with a collection receipt for your records.

Once your possessions have been collected, they will be transported to an Agile Storage facility. This may be the company’s storage facility or an office from where they will be forwarded to the storage facility. For items shipped with a courier service a tracking number will be provided. You can track the progress of your package online using the tracking number provided by the courier company.

Overall, home collection is a convenient and reliable way to store your property securely without leaving your home or office. Agile Storage always uses reputable courier companies with reliable services to ensure that your items are collected on time and arrive with us safely.

Collection of your items for shipment can fail or be delayed if they are not prepared for the driver. Here are some steps the can ensure a smooth collection of your items:

  1. Pack your item securely: It is important to pack your item securely to ensure that it is protected during transit. Use appropriate packaging materials such as bubble wrap, packing peanuts, or packing paper to protect fragile items. Make sure the item is properly sealed and labelled with the recipient's address and contact information.
  2. Check that the packed items match the weight and sizes of storage order. Ensure the packages do not contain any restricted items as detailed in Agile Storage’s terms and conditions. This can help you avoid any delays or additional charges.
  3. Ensure collection is scheduled for a time when someone is available to hand your items over to the driver. Or, if you are not available, make alternative arrangements with the Agile Storage such as leaving the package in a safe location or arranging for a neighbour to hand over the package. If for any reason no one will be available, contact Agile Storage to reschedule the appointment. Agile Storage requires at least 24 hours' notice to rearrange a timed collection.
  4. Have the necessary documentation ready: Ensure that the address labels have been attached to all of the packages. Have the Agile Storage invoice ready for the driver to avoid any delays or issues during the collection process.

Overall, preparing for a timed collection can help ensure that your package is collected on time and delivered securely to Agile Storage. By following these steps and communicating clearly with the Agile Storage, you can help ensure a smooth and successful collection process.

3

We Store

Agile Storage home collection storage can help you relax by providing a safe, secure, and convenient storage solution for their belongings.

Storage

Here are some reasons how Agile Storage can help you relax:

  1. Safe and secure storage: Our storage facilities are designed to provide a safe and secure environment for storing your belongings. Most facilities have security measures in place to prevent theft and unauthorised access. This can give you peace of mind that your belongings are safe and secure.
  2. Protection from environmental factors: Our storage facilities are weather sealed, which means that they are designed to protect your belongings from extreme temperatures, humidity, and other environmental factors that can cause damage. This can help protect your valuable or sentimental items from damage or deterioration over time.
  3. Reduced clutter at home: Using our storage service can help you reduce clutter in your home by providing a place to store items that are not currently being used. This can help create a more organised and spacious living environment, which can be beneficial for your mental health and relaxation.
  4. Convenient retrieval of your belongings: The Agile Storage website provides easy management of your stored belongings. We offer full flexibility and you can simply book an early return whenever you need.

Overall, Agile Storage’s home collection storage service can help you relax by providing a safe, secure, and convenient storage solution for your belongings. By taking advantage of the benefits of home collection storage, you can reduce clutter in your home, protect your belongings, and enjoy a more organised and stress-free living environment.

4

We Return

If you have booked a return date, then we will email you a reminder a few days before your items are due to be returned. If this is convenient you do not need to do anything. Or you can easily adjust the delivery date or extend storage as required.

Booking a courier return is a simple and easy process that can be done in just a few steps. Here's how to book a courier return:

Storage Item Return
  1. Ensure the return date is set as you require in Agile Storage. You can easily login to your account and adjust the return date to one that is convenient for yourself. You can easily check which dates are eligible for a return.

  2. Double check the return address: Agile Storage can return to any address, so it may be a different location than the collection address. If the return address is different it is important to ensure the address information is correct.

  3. Ensure that someone will be available to receive your items on the return date.

  4. Track the return: Agile storage can use a number of different delivery services. If your return shipment provides tracking check the tracking information to know detailed delivery time information.

Overall, the return of your property is a simple and easy process that can be done with minimal time effort. By following these steps and communicating clearly with Agile Storage, if you have any concerns, you can ensure a smooth and hassle-free return process.